ROUTE MANAGER
Growth. Opportunity. Excellence. Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth.
About the role
The Route Manager is responsible for safely operating a company vehicle to deliver products and provide exceptional customer service along an assigned route. This role requires strong time management skills, attention to safety, and the ability to build positive relationships with customers while ensuring accurate and timely deliveries.
This position is eligible for an Employee Referral Bonus!
Responsibilities
- Safely operate a company vehicle and complete daily assigned delivery routes.
- Load, transport, and unload products in accordance with company procedures.
- Deliver products accurately and on schedule while maintaining a high level of customer service.
- Verify delivery quantities, collect required documentation, and obtain customer signatures as needed.
- Conduct pre-trip and post-trip vehicle inspections and report maintenance or safety concerns.
- Follow all DOT regulations, traffic laws, and company safety standards.
- Manage route schedules efficiently and communicate any delays or customer concerns.
- Maintain accurate delivery records and complete required paperwork or electronic logs.
- Build and maintain positive relationships with customers to support customer satisfaction and retention.
Requirements
- Valid driver's license and clean driving record.
- Previous delivery, route driving, transportation, or customer service experience preferred.
- Ability to lift, carry, and move products weighing up to 50 pounds or more as required.
- Strong communication, organizational, and problem-solving skills.
- Ability to work independently and manage time effectively.
- Knowledge of local routes and navigation technology is a plus.
Physical Requirements
- Ability to sit, stand, walk, lift, bend, and climb in and out of a delivery vehicle throughout the day.
- Ability to safely handle and transport products in varying weather conditions.
Schedule
Monday - Friday 5:00 AM to 3:00 PM
Benefits
- Medical
- Dental
- Vision
- Life Insurance / AD&D
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.