Route Driver/Warehouse

Job ID: Transportation/Record Center Specialist (hybrid role)

About the role

The Transportation/Record Center Specialist (TS/RCS) is responsible for the safe and legal driving of Access vehicles and coordinating the delivery and pick-up of critical client documents & media in a timely, courteous, and professional manner. When not driving, the TS/RCS maintains and processes physical assets stored in our Records Center.

Responsibilities

• Drive Access vehicles to provide effective and timely delivery and pick-up of client materials in accordance with company policy and customer requirements.
• Load and unload materials and media at company and client locations using flatbeds and hand trucks.
• Operate all equipment safely and practically following company policies and standards.
• Submit driver paperwork accurately, legibly, and on-time daily.
• Complete PDT Communicate & Process steps daily for all assigned work orders.
• Handle all physical requirements for loading, unloading, transporting, and driving without assistance.
• Maintain a clean and organized vehicle pursuant to company standards.
• Process daily incoming work orders and rush orders from Client Services; scan carton barcodes and locations.
• Investigate and resolve order discrepancies for incoming or outgoing orders; manifest, bundle, and prepare orders for shipment.
• Conduct client onsite record reviews.
• Retrieve files, containers, and tapes daily.
• Put up files (within 48 hours of receipt), containers (within 24 hours of receipt), and tapes (within 24 hours of receipt) according to company operating procedures.
• Assist in loading and unloading company trucks and vans.
• Interact professionally with all clients.
• Communicate regularly with your direct supervisor regarding potential job or client issues.
• Advise the appropriate manager of issues requiring immediate attention, including customer complaints or vehicle issues.
• Participate in safety and security drills; report any violations to the appropriate manager.
• Understand and fulfill your defined role in the Company Disaster Recovery Plan.
• Report all accidents and injuries immediately to your supervisor.
• Travel between facilities as necessary.
• Work overtime as required.
• Comply with all company policies and procedures.
• Perform other duties as assigned by your supervisor.

Requirements

• High School Diploma or equivalent required.
• 1+ years of route transportation experience preferred.
• Valid driver’s license and a good driving record.
• Must pass a pre-employment substance abuse screening, background check, and DOT physical.

Skills

• Safe and efficient driving skills.
• Strong communication and presentation skills.
• Customer-focused attitude.
• Ability to complete paperwork accurately with attention to detail.
• Ability to work collaboratively in a team environment.
• Ability to multi-task and handle competing demands.
• Clear communication skills in reading, writing, and speaking.

Physical Requirements

• Routine lifting of 20-60 pounds (100-500 containers per day).
• Grip, lift, push, pull, and carry wheeled, plastic bins over inclines, stairs, and uneven surfaces.
• Overhead reaching.
• Routine bending and stretching.
• Routine pushing and pulling.
• Climb/step into a truck or cab.
• Tolerate occasional periods of maintaining an erect posture with static weight bearing on one or both legs.
• Tolerate constant periods of resting without change in position.
• Tolerate occasional periods of moving the entire body from one location to another using legs.

Pay

$16.95/hour

Schedule

1st shift, Monday to Friday

Benefits

• Medical, dental, vision, and life insurance.
• 14 days of PTO, 7 paid holidays, and 2 paid personal days.
• 401K Retirement program with 3% company match; 100% vesting after 4 years.
• Company-paid uniforms.
• Training and growth opportunities.