ROUTE DRIVER - SMARTSERVICE (FULL TIME)
Location: Canteen - 2735 Cactus Road, Suite 101, San Diego, CA 92154
About the role
Drives company vehicle over established route to deliver products and maintain inventory. Responsible for the delivery of top-notch service to clients and customers at all times.
Schedule
Full time schedule. 5 days a week, including weekends, 2 days off in a row; 4:30 am start time.
Pay
Fixed pay rate: $22.25 per hour. All Canteen driving roles may include commission eligibility.
Responsibilities
- Prior to beginning each day’s route, ensures that truck is properly loaded with all product required to properly service all scheduled machines following outlined operational procedures.
- Maintains proper inventory levels and product distribution for vending machines.
- Loads hand cart with totes of product, walks to the machines, and loads the machines. Returns to truck with hand truck of empty totes.
- Performs product rotation to ensure freshness at designated client locations for vending machines.
- Provides client and customer satisfaction in every aspect of job performance.
- Performs routine cleaning and sanitation of vending machines and other related equipment.
- Conducts minor service and adjustments on machines. When necessary, reports defective equipment to designated maintenance repair service operators or technician dispatcher.
- Maintains accurate machine product and inventory data via a handheld computer.
- Informs regular clients and customers of new products or services.
- Listens to and resolves service complaints; reports all client and/or customer complaints to immediate supervisor in a timely manner.
- Sets up merchandise and sales promotion displays, or issues sales promotion materials to customers.
- Accountable for all receipt of goods, invoices, delivery tickets, cash received or collected, and product.
- Conducts inventory reconciliation in accordance with established procedures.
- Keeps company vehicle clean and organized at all times; performs pre- and post-trip vehicle inspections.
- Performs other duties as assigned.
Requirements
- 3 years driving experience required.
- Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.
- Preferred 1-2 years’ experience in a customer service position, or a minimum of 1 year of related experience.
- Must be able to lift 50 lbs. on a consistent basis.
- Previous customer service and delivery experience preferred.
Benefits
Full-time and part-time positions offer the following benefits to associates:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates:
- Medical, Dental, Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
Reduced breakfast and lunch options provided.
Internal Employee Referral Bonus available.