Rotational Banking Operations Associate

How You’ll Make a Difference – The Viking Way

• Support customers and front-line operations
• Provide backup teller coverage during peak times and scheduled absences
• Process transactions accurately, including deposits, withdrawals, and loan payments
• Balance cash drawer and assist with end-of-day procedures
• Deliver a positive, professional customer experience
• Follow bank policies and procedures related to identification, fraud prevention, and compliance
• Aid in finance and accounting functions
• Support accounts payable processing and invoice tracking
• Aid in monthly close activities and account reconciliations
• Contribute to financial reporting and general ledger support activities
• Provide operational and administrative support
• Process daily mail and assist with document organization and filing
• Assist with special projects and cross-functional initiatives
• Support operational tasks that help maintain efficient workflow across the Bank
• Collaborate, adapt, and grow across teams
• Shift responsibilities based on business priorities and staffing needs
• Build relationships across all areas of the Bank
• Contribute wherever support is needed to keep operations running smoothly

Training & Development

• Teller operations and cash handling
• Financial and accounting fundamentals
• Bank regulatory and compliance training (including BSA)
• Cross-training across multiple departments
• Exposure to AI tools and emerging technologies to support productivity, research, and operational efficiency

What We’re Looking For

• Associate’s or Bachelor’s degree in Business, Finance, Accounting, or related field (or equivalent experience)
• Strong computer skills with comfort learning new tools; experience with AI tools or certifications a plus
• Strong attention to detail and organizational skills
• Ability to manage multiple priorities and adapt to changing needs
• Strong communication and interpersonal skills
• Positive attitude and curiosity to learn across multiple areas
• A hands-on approach and willingness to jump in wherever needed
• Adaptability and flexibility
• Initiative and curiosity
• Accountability and follow-through
• Customer-focused mindset
• Comfort exploring new tools and technologies, including AI, to support continuous improvement