Rotating Sales Consultant

Primary Responsibilities

• Serve as a trusted advisor to prospective homebuyers, guiding them through the home selection and purchase process.
• Conduct community tours, demonstrate model homes, floorplans, and available options, and answer customer questions.
• Possess and prospect for new sales leads through referrals, events, marketing initiatives, and online platforms.
• Prepare, review, and process accurate sales contracts and documentation in compliance with company and legal standards.
• Maintain accurate records of customer interactions, lead progression, and contract activity within CRM and sales systems.
• Collaborate with internal teams (Construction, Design, Marketing, and Transactions) to ensure timely and accurate information for buyers.
• Monitor customer satisfaction, address post-sale concerns, and escalate issues as needed to ensure resolution.
• Stay informed of market trends, competitor offerings, and community conditions to develop effective sales strategies.

Required Education & Experience

• Bachelor’s degree OR equivalent combination of education and experience.
• Up to 1 year of experience in home sales, real estate, customer service, or a related field.
• Experience managing customer interactions and completing sales documentation.

Skills & Competencies

• Strong communication and interpersonal skills to support effective customer engagement.
• Ability to manage multiple buyers and prioritize activities within a dynamic sales pipeline.
• Problem-solving skills using prior experience, available information, and situational analysis.
• Skill in navigating CRM systems and maintaining accurate, timely records.
• Ability to interpret and clearly explain product details, policies, and processes.
• Strong follow-up discipline and organizational skills.
• Ability to collaborate effectively with cross-functional partners.
• Adaptability to change schedules, customer needs, and community demands.
• Ability to exercise sound judgment in customer-facing situations.
• Customer-centric mindset with focus on long-term satisfaction and referrals.

Working Conditions

• Work is performed in model homes, community sales offices, and general office environments.
• Regular movement through construction areas, homesites, and community amenities is required.
• Weekend availability and variable scheduling aligned with customer traffic are expected.
• Occasional travel between communities or company meetings may be required.

Physical Requirements

• Ability to walk construction sites, community grounds, and multi-story model homes.
• Ability to sit or stand for extended periods during customer interactions.
• Ability to lift and carry light materials such as brochures or signage.
• Ability to use standard office and sales technologies.
• Ability to move between indoor and outdoor environments throughout the workday.

Compensation

• Base Salary: $29.81 per hour + commissions
• FLSA Status: Non-Exempt
• Bonus Type: None

Comprehensive Benefits Package

• Competitive Compensation
• Health & Wellness
• Financial Future
• Time Off
• Insurance & Protection
• An Employee Assistance Program (EAP)

Exclusive Perks & Discounts

• Homeownership & Financing
• Pet Insurance