Ropes Course Facilitator

About the Organization

The YMCA of Greater San Francisco is a global movement and the nation's leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility. We offer careers with a future, providing opportunities to make a lasting difference in your community.

Our organizational culture is built on values that foster strong communities: Truth & Courage, Authenticity & Accessibility, Dependable & Creative, and Dignity & Empathy. We strive to create a safe, inclusive, and respectful environment where everyone can participate and thrive.

About the Role

Under the supervision of the Program Director, the Ropes Course Facilitator provides facilitation, leadership, instruction, and motivation for participants in program activities, with an emphasis on safety. This on-call role involves running high and low ropes elements for campers and user groups, including the Challenge Course, Zipline, and Climbing Tower. Staff may also facilitate teambuilding sessions and assist with program site upkeep.

Responsibilities

• Facilitate engaging, safe activities that encourage personal growth and social skills.
• Foster a sense of connection among participants by encouraging positive relationships with peers and the YMCA community.
• Promote respect for personal property, camp equipment, facilities, and the environment.
• Ensure the safety of participants by following all YMCA, Camp Jones Gulch, ACA, local, state, and federal emergency and safety procedures.
• Deliver exceptional customer service and create a welcoming environment for all participants.
• Maintain a professional and approachable demeanor in interactions with participants, staff, and guests.
• Complete and submit accurate reports (e.g., incident logs, health records, timecards) promptly.
• Support camp operations as needed, including tasks outside of regular activity facilitation.

Work Environment & Physical Demands

This role primarily works outdoors in various weather conditions, including heat, cold, and rain. Staff must actively participate in physical activities such as hiking, climbing, paddling, and lifting or moving equipment weighing up to 30 pounds. The position requires sustained energy, attentiveness, and flexibility to adapt to changing program needs while maintaining a safe and inclusive environment for participants.

Requirements

• Must successfully complete a background screening, including criminal and employment verification. Some positions may require a credit check.
• All duties and responsibilities are essential job functions subject to reasonable accommodation.
• Job offers are conditional and contingent upon background clearance.
• Pursuant to the San Francisco Fair Chance Ordinance and CA Fair Chance Act, we consider qualified applicants with arrest and conviction records for employment.