Ropes Course Attendant

Pay

$16.00 annual base salary

About the role

Join our Pack: Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels

Great Perks

Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives

Learn While You Earn

Gain access to Great Wolf University for on-the-job training, functional, and leadership training

Prioritize Your Well-Being

We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund

Celebrate Your Uniqueness

Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Essential Duties & Responsibilities

• Communicates with guests to process registration and complete orders
• Edicates guests on the Ropes Course experience, proper technique and use of equipment, and safety guidelines
• Outfits participants with correct safety equipment, makes adjustments, and properly attaches sling line to harness and overhead track
• Inspects all safety equipment to ensure proper function
• Absess and assist in possible emergency situations and help scared participants
• Ensures the daily operation adheres to operating procedure guidelines
• Provides outstanding customer service and engages in suggestive selling
• Aids in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
• Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
• Ensures attraction adheres to the highest standards of cleanliness, presentation, and service
• Must successfully complete ropes course and annual training covering operating procedures and technical competencies
• Aids in other retail outlets/attractions as needed

Basic Qualifications & Skills

• Must be 18 years or older
• Some High School education or equivalent
• Comfortable being at heights of 30 feet or more for extended periods of time
• Flexibility regarding scheduling based on business demands
• Experience utilizing basic math skills with ability to add, subtract multiply and divide
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
• Successful completion of a criminal background check and drug screen

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave

Application Instructions

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website)

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.