Room Service Server
White Lodging · Austin, TX · Yesterday
On-siteManagementOther
Responsibilities
- Stock, set-up, and deliver all food and beverage orders and property amenities to guest rooms.
- Anticipate guest needs and offer exemplary hospitality.
- Exhibit professionalism and friendliness always.
- Retrieve all food and beverage trays from the floors to maintain a neat and sanitary appearance.
- Be knowledgeable of all services provided within the hotel and all menu items, contents, preparation methods, and garnishes.
- Accurately answer any guest questions.
- Be an ambassador of our establishment by maintaining a neat and professional personal appearance.
- Listen for and respond to customer needs, issues, or concerns to ensure a quality experience for all guests.
- Perform other duties as assigned.
Requirements
- A passion for service with a positive, can-do attitude.
- A team-player mindset.
- Excellent communication and listening skills.
- The ability to stand for long periods of time.
- Must be available to work weekends, nights, and holidays as necessary.
Qualifications
- A high school diploma or GED.
Skills
- Knowledge of hotel services and menu items.
- Customer service skills.
- Ability to work under pressure.
Benefits
- DailyPay option.
- Vacation/Paid Time Off (PTO) with rollover.
- Complimentary wellness tools.
- Unlimited referral bonuses.
- 401(k) with company match.
- Lifetime leadership development.
- Discounts on hotel rooms, dining, and other travel/entertainment experiences.
Pay
- Details about pay structure are not specified in the posting.
Schedule
- Details about shift schedule are not specified in the posting.