ROOM SERVICE SERVER

About the role

The Role: Room Service Server at La Posada de Santa Fe, a Tribute Portfolio Resort & Spa.

Responsibilities

• Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
• Cover floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
• Set up and deliver all VIP amenities.
• Service all hospitality suites in accordance with Banquet Event Orders and established policies and procedures.
• Complete all shift side-work as outlined in the hotel’s operating policies and procedures.
• Respond to customer needs, issues, comments and problems to ensure quality experience and enhance future sales. Report all communication to immediate shift supervisor.
• Perform all cash handling responsibilities in accordance with company policies and procedures.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Requirements

• Serv Safe and New Mexico Alcohol Certification required.
• Willing to work nights, holidays, and weekends.
• Physically able to carry 35 pounds; able to stand, bend, and move throughout shift.
• Works well as part of a team and on individual tasks.
• Excellent at verbal communication.
• Works well and efficiently under pressure.

Qualifications

• High school diploma or equivalent.
• Experience in a similar position preferred.

Skills

• Customer service skills.
• Attention to detail.
• Ability to work independently and as part of a team.

Benefits

• An exceptional benefit plan for eligible associates & your family members.
• 401K matching program for eligible associates.
• Flexible scheduling to allow you to focus on what is important to you.
• Hotel Room Discounts at Marriott Brand properties Worldwide and with our Crescent managed properties in North America for you & your family members.
• Free Meals in our associate's cafeteria.

Pay

Highly competitive wages.

Schedule

Flexible scheduling to allow you to focus on what is important to you.