Room Service Delivery Attendant (On Call)

About the role

Live! by Loews – St. Louis is a newly opened hotel located in Ballpark Village Live!, part of a collaborative effort between Loews Hotels & Co, The Cordish Companies, and the St. Louis Cardinals. The hotel offers 216 guestrooms, 17,000 square feet of meeting and event space, and multiple food and beverage outlets.

Responsibilities

• Deliver food, beverages, and amenities promptly and accurately to guest rooms.
• Set up trays, carts, or in-room dining tables with precision and care.
• Greet guests warmly, explain orders, and respond to questions with professionalism.
• Ensure orders meet hotel presentation standards and address any guest concerns promptly.
• Cook with precision and care, ensuring orders meet hotel presentation standards.
• Coordinate with kitchen and bar teams to guarantee timely preparation and delivery.
• Maintain cleanliness and organization in room service areas; clear used trays and restock supplies.
• Follow all food handling and sanitation guidelines to uphold safety standards.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Perform other duties as assigned.

Requirements

• Knowledge of quality food service techniques and standards.
• Ability to lift and carry food service trays weighting 35 plus pounds.
• Strong communication and customer service skills.
• Able to multitask and work efficiently in a fast-paced environment.
• Able to work flexible schedule to include weekends and holidays.
• Prior experience in food service operation preferred.

Qualifications

• Service-Oriented Professional: You thrive on delivering outstanding guest experiences with a genuine smile.
• Clear Communicator: You convey information confidently and courteously, both in person and over the phone.
• Detail-Driven: You ensure every tray, cart, and table setup meets the highest standards of presentation.
• Adaptable Team Player: You work seamlessly with kitchen and bar teams to keep service smooth and timely.
• Dependable and Positive: You bring reliability and a can-do attitude to every shift.

Skills

• Customer Service
• Food Service
• Communication
• Organization
• Flexibility

Benefits

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days, Vacation, and Holidays
• Paid Bereavement
• Pet Bereavement
• Training & Development opportunities
• Tuition Reimbursement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

Pay

Compensation is commensurate with experience.

Schedule

Variety of shifts to fit your lifestyle.