Room Attendant - Spartanburg Marriott

About the role

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves.

Responsibilities

• Clean and sanitize assigned hotel rooms to include: dusting, vacuuming, changing bed linens, cleaning windows, mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirements
• Replenish amenities within guest rooms, including toiletries and minibar
• Report any technology, maintenance, or room ware issues to Housekeeping Manager
• Interact with all hotel guests in a professional manner; assist as needed and share hotel knowledge
• Assist guests with any special requests, including amenities or any room ware needs
• Maintain cleanliness and organization of the housekeeping office and storage area
• Ensure carts are cleaned and restocked daily
• Perform turndown service as requested by guest
• Report any suspicious activity, unusual items, or irregular behavior
• Review daily board and refresh stay over rooms
• Other necessary duties as reasonably assigned

Requirements

• High school diploma or equivalent
• Previous hospitality experience
• Prior experience in a cleaning position
• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to use technology, e.g., computers, tablets, iPads
• Organizational skills
• Proven experience in working quickly and efficiently
• Ability to take initiative and handle assignments with limited supervision
• A sense of ownership in everything that you do

Physical Demand

• Ability to sit or stand for extended periods of time
• Ability to bend
• Ability to lift, pull 50 lbs
• Ability to communicate clearly
• Ability to work long hours as needed

Mental Demands

• Make sound judgments quickly
• Work on multiple tasks, making appropriate progress towards deadlines
• Work independently, take direction, and provide direction to others
• Manage differing personalities within the property, the resort, and the community
• Maintain the highest degree of confidentiality
• Work effectively in stressful, high pressure situations
• Effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary