Room Attendant - Regent Santa Monica Beach

Job Summary

As a Room Attendant, you play a vital role in delivering an exceptional luxury guest experience. You will ensure guest rooms are impeccably clean, organized, and fully stocked with Regent’s signature amenities. Your attention to detail, consistency, and commitment to excellence will directly contribute to the comfort and satisfaction of every guest, helping bring the Regent experience to life.

A Little Bit About Your Day

• Uphold Regent’s service philosophy and luxury standards in all interactions.
• Maintain impeccable personal grooming and professional appearance.
• Attend daily shift briefings and review room assignments.
• Clean and service assigned guest rooms to the highest standards of cleanliness and presentation.
• Follow established room cleaning sequences and quality expectations.
• Ensure all assigned rooms are properly stocked with linens, amenities, coffee service, and collateral.
• Handle guest belongings with care and follow established service standards.
• Monitor room privacy indicators and respect guest preferences.
• Report maintenance issues, damages, or special cleaning needs using the designated system.
• Ensure proper use, labeling, and handling of cleaning chemicals in compliance with MSDS guidelines.
• Use and maintain required personal protective equipment (PPE).
• Update room status in the hotel system accurately and promptly.
• Respond to guest requests such as laundry pickup in a timely manner.
• Complete final inspections to ensure rooms meet Regent quality standards.
• Follow all safety, security, and lost & found procedures.

What We Need From You

• Minimum 2 years of housekeeping or room attendant experience, preferably within a luxury hotel, resort, or lifestyle brand.
• Proven ability to maintain exceptional cleanliness standards and attention to detail in a high-end hospitality environment.
• Strong understanding of luxury guest expectations, service standards, and presentation.
• Excellent verbal communication skills with the ability to interact professionally with guests and team members.
• Highly organized with the ability to prioritize tasks, multitask, and work efficiently in a fast-paced setting.
• Self-motivated with a strong sense of ownership, accountability, and initiative.
• Physical ability to lift up to 50 pounds, push or pull up to 100 pounds, and perform repetitive movements including standing, bending, and stooping for extended periods.
• Flexible availability, including evenings, weekends, and holidays, based on business needs.

What You Can Expect From Us

• The hourly pay range for this role is $25.32 to $31.65.
• IHG is an equal opportunity employer: Minorities / Females / Veterans / Disabled.

About the Hotel

Hotel Brand: Regent
Location: United States, California, Santa Monica
Hotel: RE - Santa Monica Beach (SMOOA), 1700 Ocean Ave, 90401
Job number: 150736

Company Information

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Important Information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.