ROOM ATTENDANT - NEW INN

Essential Duties and Responsibilities

• Maintain clean, orderly, and comfortable guest accommodations both indoors and outdoors.
• Willingness to work indoors in high traffic hallways based on assigned areas.
• Check out keys, radio, and phone from Safety.
• Maintain assigned housekeeping carts with necessary supplies and ensure they are neatly organized.
• Ensure products are used to manufacturer's standard and OSHA standards.
• Alert housekeeping supervisors which room is being cleaned by using phone to update housekeeping system, Optii.
• Prepare and service guest rooms daily according to resort and brand standards.
• Change the linens on the beds, clean bathrooms, dust, vacuum, and replenish amenities.
• Clean bathrooms in accordance with housekeeping procedures: showers, tubs, sinks, toilets, counters, mirrors, and floors.
• Place amenities in lodging units: soap, coffee, creamers, cocoa, teas, etc.
• Remove all trash and recycle.
• Uphold sustainability practices, including mindful water and energy use, recycling, and minimizing waste.
• Assist in cleaning and maintaining exterior areas such as cabin porches, entryways, and walkways.
• Report any broken items to supervisor.
• Inspect guest rooms for maintenance issues and promptly report any deficiencies.
• Provide personalized touches to enhance the guest experience, align with Sundance's focus on authenticity and attention to detail.
• Respond promptly and courteously to guest requests, ensuring their comfort and satisfaction.
• Alert housekeeping supervisors that RAs are leaving the room by using phone to update Optii.
• Reach "full efficiency" which is defined as maintaining an average of 80 points for four consecutive weeks.
• Demonstrates strong attention to cleanliness standards and responds positively to feedback for continuous improvement.
• Support colleagues, demonstrate teamwork, and assist with special projects or deep cleaning as assigned.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Previous housekeeping experience preferred.
• Strong attention to detail and commitment to cleanliness.
• Excellent communication and guest-service skills.
• Ability to work independently and as part of a team.
• Flexible schedule, including weekends and holidays.
• Use of a 2-way radio is frequently required.
• A valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines is preferred.

Benefits

• Benefits package that includes: subsidized medical, dental, vision, 401k & paid time off policy.
• Employee discounts on dining and resort amenities
• Season Pass