Room Attendant/Housekeeper

Phoenix American Hospitality Management, LLC is seeking a Room Attendant/Housekeeper to maintain clean, comfortable, and welcoming guest rooms, hallways, and public areas in Metairie, LA.

Responsibilities

• Clean and service guest rooms daily: pick up trash, sweep, dust, change linens, make beds, and clean bathrooms to hotel standards.
• Clean windows and balconies as part of the standard room servicing routine.
• Replenish guest room supplies and amenities according to company standards.
• Retrieve, stock, restock, and store the housekeeping cart following safety and security procedures.
• Receive assigned section, keys, supplies, and priority room requests from the Senior Housekeeper at the start of each shift; turn in keys and unused supplies at shift end.
• Respond to guest requests promptly; report guest issues, missing articles, damage, or mechanical problems to the Senior Housekeeper.
• Turn in lost-and-found items per hotel procedures.
• Coordinate with the Housekeeping Supervisor on daily priorities and assist fellow team members as needed.
• Perform other duties as assigned by the Housekeeping Supervisor.

Requirements

• No formal education required; ability to read, understand, and follow written and verbal instructions.
• Ability to lift, carry, push, pull, or move objects up to 50 lbs. occasionally and up to 20 lbs. frequently.
• Ability to bend, lift, stand, and walk for the duration of the shift.
• Strong communication skills to convey information clearly and address concerns from co-workers and guests.

Preferred Qualifications

• Previous housekeeping or room attendant experience in a hotel or hospitality setting.
• Familiarity with hotel safety and security procedures.

Work Environment

This position is based on-property in Metairie, LA. Must be available to work a flexible schedule, including evenings, weekends, and holidays as needed; average work week is 36-40 hours. No travel required.

• Medium work: frequent lifting, carrying, pushing, or pulling up to 20 lbs.; occasional exertion up to 50 lbs.
• Ability to stand, walk, and bend throughout the entire shift.
• Exposure to cleaning chemicals and standard housekeeping equipment.

Benefits

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• 401(k) Retirement Plan
• Term Life and AD&D Insurance
• Employee Incentive Program
• Voluntary Life Insurance (self, spouse, and child)
• Hotel Stay Perks (Marriott and Hilton programs)
• Accident, Critical Illness, and Hospital Indemnity Insurance
• Educational Reimbursement
• Paid Time Off
• Manager in Training Program (where applicable)

About the Company

PAH Management is a Dallas-based hotel ownership and management company operating select-service properties across multiple states under Marriott and Hilton brands. We prioritize associate well-being while striving to become America's preferred hotel management company.