Room Attendant - Housekeeper

About the Role

Room Attendant – clean and maintain guest rooms to ensure they meet established standards.

Growth path: Housekeeping Supervisor → Assistant Executive Housekeeper → Executive Housekeeper.

Responsibilities

• Greet guests with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame, including sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls, or equipment.
• Notify managers of needed repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house‑person and lobby attendant duties when short‑staffed or during peak periods.
• Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Requirements

• High school diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Ability to understand and communicate in English.

Benefits

• Competitive wages for full‑time and part‑time opportunities.
• Medical, dental, and vision health insurance.
• Paid time off.
• 401(k) company match.
• Daily pay.
• Free basic life insurance.
• Travel discounts.
• Commuter transit and parking benefits.
• Employee assistance and wellness program.
• Educational and professional development opportunities.
• Referral bonus program.

Schedule

Work schedule varies and may include holidays and weekends.

Physical Demands

Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds, and use of cleaning chemicals.