Room Attendant - Housekeeper
Holiday Inn Express & Suites Boston - Cambridge · Cambridge, MA · 1 mo ago
ManufacturingFull-time
About the role
Room Attendant: Clean and maintain guest rooms to ensure rooms meet established standards.
Growth path: Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper.
What we believe: People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It.
Responsibilities
- Greet guests upon interaction with a warm and friendly greeting.
- Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
- Change bed linens and replace towels and other amenities.
- Clean and polish furniture and fixtures; dust furniture, walls or equipment.
- Notify managers concerning the need for repairs in guest rooms.
- Process guest items left in rooms according to lost and found policy.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform house person and lobby attendant duties when short staffed or during peak periods.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Requirements
- High school diploma preferred
- Previous housekeeping experience required or equivalent training
- Ability to lift up to 20 pounds
- Ability to stand for extended periods, walk, push/pull, reach, bend, squat, kneel
- Use of cleaning chemicals
Skills
- Understand and communicate in English
Benefits
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Schedule
Work schedule varies and may include working on holidays and weekends.