Jobs · Management · Indiana

Room Attendant - Housekeeper

Hilton Garden Inn Merrillville · Merrillville, IN · 2 wk ago
ManagementFull-time

About the role

Room Attendant: Clean and maintain guest rooms to ensure rooms meet established standards. Growth path: Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper. We believe people are our capability – hearts that serve – only excellence – stay nimble – own it.

Responsibilities

  • Greet guests upon interaction with a warm and friendly greeting.
  • Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
  • Change bed linens and replace towels and other amenities.
  • Clean and polish furniture and fixtures; dust furniture, walls or equipment.
  • Notify managers concerning the need for repairs in guest rooms.
  • Process guest items left in rooms according to lost and found policy.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform house person and lobby attendant duties when short staffed or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Requirements

  • High school diploma preferred.
  • Previous housekeeping experience required or equivalent training.
  • Ability to understand and communicate in English.
  • Physical demands: standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds, and use of cleaning chemicals.

Benefits

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Schedule

Work schedule varies and may include working on holidays and weekends.

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