Room Attendant-Hourly
Phoenix American Hospitality · Cape Canaveral, FL · 2 wk ago
On-siteManufacturingFull-time
About the role
The Room Attendant is responsible for maintaining clean, comfortable, and welcoming guest rooms, hallways, and public areas to ensure an exceptional guest experience. This position services guest rooms daily, stocks and maintains the housekeeping cart, and replenishes linens and supplies in accordance with company standards. This position is based on property in Cape Canaveral, FL.
PAH Management is a Dallas-based hotel ownership and management company operating a portfolio of select-service properties across multiple states under Marriott and Hilton brands. We are dedicated to developing a culture that places associates first while becoming America's preferred hotel management company.
Responsibilities
- Clean and service guest rooms daily in accordance with hotel procedures, including picking up trash, sweeping, and dusting.
- Change linens and make beds to hotel presentation standards.
- Clean the entire bathroom thoroughly, following hotel cleanliness standards.
- Clean windows and balconies as part of the standard room servicing routine.
- Replenish guest room supplies and amenities according to company standards.
- Retrieve, stock, restock, and store the housekeeping cart according to prescribed housekeeping, safety, and security procedures and regulations.
- Receive assigned section, keys, supplies, and any priority room requests from the Senior Housekeeper at the start of each shift.
- Turn in keys and unused supplies at the end of each shift.
- Respond to guest requests promptly and report guest issues or complaints in a hospitable manner to ensure guest satisfaction.
- Report any missing articles, damage, or mechanical problems to the Senior Housekeeper.
- Turn in any articles left behind in guest rooms in accordance with lost-and-found procedures.
- Coordinate with the Housekeeping Supervisor on daily work priorities and provide assistance to fellow team members when needed.
- Perform other duties as assigned by the Housekeeping Supervisor.
Requirements
- No formal education requirement; ability to read, understand, and follow written and