Room Attendant - Executive & Admin
The Role
We are seeking an Extra Room Attendant to join our team. This role is an integral part of delivering a high-touch, luxury guest experience, ensuring that each guest room and public space reflects our commitment to excellence, cleanliness, and attention to detail.
Responsibilities
- Making beds, replenishing amenities, dusting, vacuuming, and sanitizing bathrooms and high-touch surfaces in guest rooms and assigned areas.
- Maintaining cleanliness and organization of guest rooms and assigned service areas, ensuring all spaces meet Hard Rock’s elevated standards.
- Ensuring all rooms are fully stocked and ready for guest arrival in a timely manner.
- Reporting any maintenance issues, damages, or safety concerns promptly to ensure rooms remain in excellent condition.
- Handling lost and found items with care and respect, and ensuring guest belongings are treated appropriately.
- Collaborating with housekeeping leadership and other departments to ensure efficient room turnover and guest satisfaction.
- Maintaining cleanliness in assigned service areas, linen closets, and carts, ensuring organization and readiness throughout your shift.
- Adhering to hotel safety standards, cleanliness protocols, and brand guidelines at all times.
- Exceeding expectations through exceptional attention to detail and care, focusing on consistency, cleanliness, efficiency, and elevated service standards.
Qualifications
You take pride in creating clean, welcoming spaces for guests, demonstrate strong attention to detail and high standards of cleanliness, work efficiently while maintaining quality in a fast-paced environment, are reliable, punctual, and take ownership of your responsibilities, contribute to a collaborative, energized, and high-performing team, communicate professionally and respectfully with team members and leadership, and are committed to delivering service that is both polished and personal.
Benefits
This is a non-exempt role. We offer a competitive benefits package including medical, dental, vision, paid time off, retirement savings, and employee perks. Hard Rock Hotel New York is an equal opportunity employer and complies with all applicable federal, state, and local employment laws.
Pay
The pay range for this role is $2 - $50. For the most accurate and up-to-date information, please refer to the job description or contact our HR department.