Room Attendant - Courtyard Anchorage Airport

About the role

The Room Attendant is responsible for maintaining the cleanliness of assigned rooms/suites and reporting any maintenance issues to ensure compliance with hotel standards.

Responsibilities

• Check cart for supplies, stock as needed.
• Greet guests immediately with friendly/sincere acknowledgement.
• Strip dirty linens/towels and remove used amenities from room/suite.
• Clean rooms/suites, as assigned, which includes making beds, cleaning bathrooms, dusting, vacuuming and washing windows/tracks.
• Report rooms as clean and available.
• Replenish linen and guest amenities.
• Clean balconies, if applicable.
• Respond to special requests by guests (such as providing extra amenities or service time requests).
• Ensure room/suite complies with brand standards.

Requirements

• Able to arrive to work on time and when scheduled.
• Physically able to move large objects such as carts, large bags of linen, ironing board.
• Physically able to operate cleaning equipment such as vacuum cleaners, brooms, spray bottles.
• Read and recognize room/suite numbers.
• Communicate effectively with guests and associates.
• Learn, follow and enforce standards for cleanliness.
• Able to follow all safety procedures/standards and recognize and act in emergency situations.

Qualifications

• High school diploma or equivalent.
• Experience in housekeeping or hospitality industry preferred.

Skills

• Attention to detail.
• Customer service skills.
• Physical stamina and strength.

Benefits

• Medical, Dental and Vision coverage.
• Life Insurance.
• Paid personal time off.
• Lifetime 401K Retirement Plan.
• Discounted room rates.
• Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

Pay

Compensation is commensurate with experience.

Schedule

Position is full-time, 7 days a week, 24 hours a day.