Room Attendant - Best Western Orlando, FL

Job Purpose

The Room Attendant cleans and prepares guest rooms and public areas to meet established standards of cleanliness and propriety, ensuring guest satisfaction and maximizing revenues.

OTHER DUTIES/RESPONSIBILITIES

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, and maintains carts and storerooms in a clean and orderly fashion.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools.
• Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls.
• Replaces towels, soaps and all room amenities and restocks literature.
• Washes all hard floor areas (linoleum, tile, etc.) by hand.
• Dusts and polishes all furniture, fixtures and wall hangings.
• Strips bed of all linen and remakes with fresh, checks bedspread, blankets and bed pads for cleanliness, replaces if soiled.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wipes closet door, handle and overhead shelves and restocks guest room supplies.
• Vacuums rooms, public areas and hallways, operates vacuums weighing up to 25lbs., and lifts/moves heavy furniture.
• Inspects all door and window locks, inspects all room equipment, and reports any issues to the Executive Housekeeper.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Assists the laundry department by retrieving soiled linen, sorting laundry, utilizing industrial washers, dryers and pressers, folding and distributing cleaned linen.
• Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows.
• Provides assistance to other employees and departments.

OTHER REQUIREMENTS

• Basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Vision ability to see minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.
• Upper body strength to lift up to 50lbs. continually throughout an 8 hour shift.
• Finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout 8 hour shift.
• Ability to work with arms raised above head throughout an 8 hour shift.
• Ability to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
• Basic residential cleaning equipment such as vacuums, floor buffers and carpet cleaning equipment.
• Commercial washers, dryers and pressers.

OTHER INFORMATION

• Exposure to hazardous chemicals on a continual basis.
• Prolonged strenuous physical activity in indoor climate-controlled environment.
• Excessive heat and humidity in laundry.

COMPENSATION AND BENEFITS

• Amazing Benefits at a Glance: Team Driven and Values Based Culture, Medical/Dental/Vision, Vacation & Holiday Pay, Same-day pay available, Employee Assistance Program, Career Growth Opportunities/Manager Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other), Matching 401(k), Employee discounts, Flexible spending account, Life insurance, Parental leave, Referral program.