Room Attendant

Duties and Responsibilities

• Projects a positive image
• Greets all guests
• Cleans up to 15 room credits per shift
• Restocks guestroom amenities
• Restocks supplies in housekeeping carts
• Segregates dirty or damaged linen and terry items
• Disseminates information to guests regarding the property, hotel, promotions, etc.
• Performs turndown service (2nd shift)
• Performs routine maintenance on vacuum cleaner
• Keeps storage areas and carts clean and orderly
• Works safely by observing safety rules and wearing proper equipment
• Performs other duties as assigned

Job Requirements

• High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
• Must be nineteen (19) years of age or older
• Good verbal communication skills required (skills test will be administered)
• Six (6) month’s experience as a room attendant in a hotel/resort - preferred
• Must be able to lift and carry up to fifty (50) lbs
• Must be able to work in areas containing dust or on high floor; occasionally kneels, climbs, and crawls to work in difficult positions
• Must successfully pass job interview, including a guest service audition
• Must be able to stand and walk for entire shift
• Must be able to work effectively in a fast paced, high volume environment
• Must be able to operate standard office equipment - phones, computers, etc.
• Must be in good physical condition and able to pass a physical fitness test if administered
• Willing and able to work odd or irregular hours including nights, weekends, and holidays
• Willing to travel and participate in training as recommended or required
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
• Must have willingness and ability to work in a smoke/secondary smoke environment