Room Attendant

About the role

Room Attendants (hotel housekeepers) are expected to maintain cleanliness, orderliness, and hygiene standards throughout the hotel's guest rooms, common areas, and other designated spaces.

Responsibilities

• Cleaning and sanitizing all surfaces in guest rooms and public common areas, including furniture, fixtures, and electronic devices.
• Making beds, changing linens, and replacing towels and amenities.
• Vacuuming carpets, rugs, and upholstery.
• Dusting and wiping down surfaces such as desks, tables, and countertops.
• Emptying trash bins and replacing liners.
• Restocking supplies such as towels, toiletries, coffee, and tea.
• Cleaning and disinfecting bathroom fixtures, including sinks, toilets, tubs, and showers.
• Checking for any maintenance issues or damages and reporting them to the appropriate department.
• Checking guest rooms for any items left behind by guests and following hotel procedures for handling lost and found items.
• Following established protocols for handling cleaning chemicals and using personal protective equipment when necessary.
• Adhering to health and safety regulations and guidelines to maintain a safe and healthy environment for guests and staff.
• Participating in training sessions on safety procedures and emergency protocols.
• Providing friendly and courteous service to guests when interacting with them in hallways or guest rooms.
• Responding promptly to guest requests or concerns and addressing them with professionalism and efficiency.
• All other duties as assigned.

Requirements

• Communicate clearly, whether in writing (e.g., giving written instructions) or verbally.
• Ability to communicate in English, verbal and written.
• A great smile, attitude, and desire to work with an energetic team.
• Ability to work flexible hours, including weekends and holidays.

Preferred Qualifications

• Experience in a hotel or resort setting.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.

Physical Requirements

• Must be able to remain upright continuously on a firm surface for an 8–10-hour shift.
• Must be able to move at least 20 pounds up to 5 feet high without another person's aid.
• Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
• Must be able to ascend to 12 feet in height on a ladder.

Benefits

Company Benefits and Perks Full Time Part Time Seasonal Medical (with company contribution) Eligible - - Dental (with company contribution) Eligible - - Vision (with company contribution) Eligible - - Paid Time Off Eligible - - 401(k) (with company match) Eligible Eligible - Sick Time Eligible Eligible - Employee Dining Discounts Eligible Eligible Eligible Employee Marketplace Discounts Eligible Eligible Eligible

Schedule

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage, including seasonality—on any day at any hour, including evenings, weekends, and holidays.

Pay

$17.00 per hour