Room Attendant

Location: Terre Haute, IN 47803

About the Property

Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars.

Benefits

• 401k Plan with company match
• Employee Stock Purchase Plan (15% discount)
• Health, Dental, & Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Company Paid Short-Term and Long-Term Disability Plans
• Company Paid Basic-Term Life Insurance
• Paid Time Off
• Tuition Reimbursement ($5,200 per year for undergrad and graduate course work)
• Variety of Team Member Discounts including:
  • Ford Affiliate Program
  • Verizon
  • AT&T
  • TicketsAtWork
  • Skechers
  • Sherwin Williams
  • Meal Discounts
• Fun Team Member Events
• Company-Sponsored Volunteer Opportunities
• Team Member Recognition Program
• Advancement opportunities and professional development

About the Role

This position is responsible for ensuring that all hotel rooms are cleaned and prepared for our guests' experience at the property. Rooms are assigned, and it is the responsibility of the team member to ensure that all cleaning and organizing of the rooms are completed as assigned prior to guests entering their hotel rooms.

Responsibilities

• Thoroughly clean hotel rooms and bathrooms according to department procedures
• Sort, count, fold, and/or carry linens for making guest beds
• Stock housekeeping carts with supplies
• Replenish supplies in hotel room and bathroom per hotel procedures
• Assist in the laundry room when needed to ensure clean linens are available to clean hotel rooms
• Dust furniture, wash walls, ceiling and woodwork, wash windows and sills, door panels
• Empty wastebaskets and transport trash to waste disposal area
• Report any problems immediately to Housekeeping Supervisor or Welcome Desk Supervisor
• Ensure any lost and found items are turned in to be logged
• Maintain a clean and organized work area
• Interact with guests on occasion while cleaning guest rooms
• Promote outstanding customer relations
• Other duties as assigned

Requirements

• Ability to work in a fast-paced environment and interact with internal departments
• Maintain a professional working relationship among other team members
• Oral and written communication skills
• Ability to maintain high levels of confidentiality and integrity
• Must be detail-oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused

Qualifications

• High School Diploma or equivalent preferred
• Previous housekeeping experience preferred
• Ability to interpret a variety of instructions in written, oral, diagram, or schedule form
• Must be able to obtain and maintain appropriate applicable licensing

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequently required to sit or stand; walk; use hands to finger, reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear
• May be required to lift, push, and pull up to 50 lbs independently and more than 50 lbs with assistance
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• The noise level in the work environment can be moderate to loud at times