Room Attendant

About the role

Sage Hospitality Group is seeking a dedicated Room Attendant for their luxury lifestyle property in Downtown Los Angeles. Located in a beautifully restored historic building, the hotel offers easy access to cultural institutions, restaurants, and entertainment.

Responsibilities

• Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to ensure guest satisfaction and maximize revenues.
• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, and maintains carts and storerooms in a clean and orderly fashion.
• Cleans and wipes windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, often using ladders or stools.
• Washes shower walls and tub, cleans toilets and stall walls if applicable, wipes exposed pipes, cleans mirrors, sinks, and walls to maintain clean and sanitary guest and public restrooms.
• Replaces towels, soaps, and all room amenities and restocks literature as needed.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures, and wall hangings, including reaching vents and ceiling corners to remove dust and cobwebs.
• Strips beds of all linen and remakes with fresh linens, checking bedspread, blankets, and bed pads for cleanliness, replacing if soiled.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wipes closet door, handle, and overhead shelves, and restocks guest room supplies such as hangers, extra blankets, and pillows.
• Vacuums rooms, public areas, and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture as needed.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to any unsecured or unsafe situations.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Performs other duties as assigned, requested, or deemed necessary by management.

Requirements

• No formal education or training required.
• Must have basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
• Ability to understand and follow verbal/written instructions and communicate both verbally and in writing.
• Physical ability to lift up to 50lbs. continually throughout a shift, push, pull, and move levers, equipment, and furniture throughout a shift, and maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

Qualifications

• None

Skills

• Basic knowledge of cleaning principles and equipment.
• Ability to follow instructions and communicate effectively.
• Physical stamina and ability to lift heavy objects.
• Attention to detail and ability to work in a clean environment.

Benefits

• Medical, dental, and vision insurance.
• Health savings and flexible spending accounts.
• Basic life and AD&D insurance.
• Company-paid short-term disability.
• Paid time off for vacation, sick time, and holidays.
• Eligible to participate in the Company’s 401(k) program with employer matching.
• Tuition reimbursement.
• Great discounts on hotels, restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program.

Pay

Compensation is commensurate with experience.

Schedule

Hours are typically 7am-7pm, Monday through Friday.