Room Attendant

About the role

The Room Attendant position at Loews Miami Beach Hotel is a key part of our team, responsible for maintaining guest rooms and bathrooms to high standards. This role requires attention to detail, precision, reliability, and teamwork.

Responsibilities

• Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
• Replace linens, amenities, and report any maintenance issues promptly.
• Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
• Report lost items, suspicious behavior, and any irregularities to supervisors.
• Attend departmental meetings and assist in related areas when needed.
• Provide accurate information about hotel facilities and services to guests.
• Maintain professional appearance and adhere to uniform standards.
• Deliver friendly, helpful guest interactions that enhance satisfaction.
• Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Perform other duties as assigned.

Requirements

• A high school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Qualifications

• High school diploma or equivalent work experience preferred.
• Previous experience in a cleaning role preferred.
• Previous experience in a hotel or resort environment preferred.
• Basic English skills preferred.
• Ability to walk, stand, reach and bend.
• Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
• Ability to work a flexible schedule, including weekends and holidays as required.

Skills

• Guest-Centered Professional
• Precision-Focused Professional
• Reliable and Proactive
• Team-Oriented Collaborator
• Positive and Adaptable

Benefits

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days, Vacation, and Holidays
• Paid Bereavement
• Pet Insurance
• Team Member Hotel Rates, other discounts, perks and more

Pay

Compensation is competitive and commensurate with experience.

Schedule

Variable hours to reflect business needs, including weekends and holidays as required.