Room Attendant

About the role

Provides excellent guest service in an efficient, courteous, professional manner; following LBA standards of friendly hospitality while adhering to guidelines and procedures. This position is responsible for the cleanliness of guest rooms as well as the usage and organization of supplies. Opportunities for advancement include Room Inspector and Housekeeping Manager.

Responsibilities

• Clean vacant dirty rooms to be guest ready and return occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standard and best practices set forth by LBA.
• Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards.
• Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist.
• Follow general clean procedures every 90 days.
• Report any discrepancies to the immediate supervisor.
• Assist in maintaining other areas of the hotel in a clean and orderly condition (e.g., associate breakroom, restrooms, public areas, stairwells, back of the house).
• Respond to guest requests and inquiries immediately.
• Have a thorough knowledge of emergency procedures and understand the safety and security needs of guests and associates.
• Perform other duties as assigned, within the associate’s capability.

Requirements

Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating; push or pull