Room Attendant

About the role

As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests.

Responsibilities

• Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
• Replace linens on beds and replenish guest room supplies, empty wastebaskets.
• Rearrange furnishings, drapes and room accessories.
• Provide necessary linen and amenities to guests in accordance with the guest room legend.
• Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked.
• Report any damage, hazards, repairs, and strangers in assigned areas.
• Log the date, where it was found, description of the item and the name of the person who found it.
• Clean all corridors and service areas.
• Respond to any projects or requests developed by the Housekeeping management team.
• Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines.
• Restock the cart at the end of your shift and organize the linen closet to prepare for the next day.
• Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager.
• Perform other duties as directed, developed, or assigned.

Requirements

A High School Diploma or General Education Degree (GED) is preferred. One year of experience in customer service or a similar role is required. Excellent problem solver with great intuition. You genuinely care for the safety and security of the guests. Availability to work on Saturdays and Sundays.

Qualifications

Availability to work on Saturdays and Sundays.

Skills

Genuine care for the safety and security of the guests.

Benefits

Kimpton offers a supportive and inclusive work environment where differences are celebrated. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests.

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.