Room Attendant
Hyatt · Itasca, IL · 3 wk ago
ManufacturingFull-time
Job Overview
As a Room Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.
Responsibilities
- Fills a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest.
- Optimizes each guest’s experience by providing a spotlessly clean hotel guest room, facilities and outlets and providing incredibly friendly guest service to every guest.
- Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
- Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to appropriate department. Follows up to ensure guest satisfaction.
- Maintains linen cart and supplies neat and organized to department standards.
- Maintains security of equipment, keys and supplies issued each day.
- Reports lost and found articles to supervisor.
- Provides a professional image at all times through appearance and dress.
Qualifications
- Loves the look and smell of clean.
- Be detail oriented, preferably with facility cleaning experience.
- Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
Benefits
- Medical, Dental, and Vision Coverage.
- 401K retirement plan.
- Short and Long-Term Disability Income.
- Term Life and AD&D Insurance.
- Vacation PTO & Holiday/Sick PTO.
- Employee Assistance Program.