Room Attendant

About the role

Springhill Suites by Marriott Roanoke hotel is seeking a Room Attendant to join their team. The ideal candidate will play a critical role in maintaining high standards of cleanliness and presentation in guest rooms, creating exceptional guest experiences in a fun, team-oriented environment.

Responsibilities

• Create Clean, Fresh Spaces: Transform guest rooms into inviting accommodations ensuring impeccable cleanliness and attention to detail.
• Create Comfort: Prepare beds by changing linens and remaking them with care ensuring guests experience a welcoming and cozy atmosphere during their stay.
• Provide Service Excellence: Anticipate guests' needs by replenishing amenities and respond to requests with urgency.
• Create Immaculate Bathrooms: Polish and refresh showers, tubs, sinks, and bathroom amenities to ensure a pristine and rejuvenating experience.
• Ensure Guest Safety and Well Being: Inspect rooms for safety hazards and report any issues to maintenance.

Requirements

• Experience in a Room Attendant role in a hotel or similar environment preferred.
• Attention to detail with the ability to be thorough in work.
• Able to work independently while maintaining timelines.

Skills

• Passionate with the spirit to serve.
• Committed to excellence that inspires results.
• Adjust, adapt, and overcome.
• Invested in growth within a collaborative community.
• Humble, trustworthy, and transparent.

Education and Experience

• Experience in a Room Attendant role in a hotel or similar environment preferred.

Physical Demands

• Must be able to stand for prolonged periods of time.
• Must be able to lift up to 50 pounds.
• Must be able to navigate various departments of the organization's physical premises.

Why Springhill Suites Roanoke Hotel?

• Competitive Wages: Recognizes and rewards hard work.
• Exciting and Fun Work Environment: Enjoy coming to work every day!
• Top Notch Training and Growth Opportunities: Ensures career advancement.
• Medical, Dental, and Vision coverage.
• Paid vacation time.
• 401k Retirement Plan.

Affirmative Action/EEO Statement

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Additional Information

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions.