Room Attendant

Key Responsibilities

• Clean and tidy guest rooms according to established standards and procedures, including making beds, dusting furniture, and vacuuming carpets.
• Replenish amenities and supplies in guest rooms, such as toiletries, towels, and linens.
• Ensure all surfaces are sanitized and free of dust, debris, and stains.
• Clean and maintain public areas of the hotel, including corridors, lobbies, and elevators.
• Vacuum carpets, sweep and mop floors, and dust surfaces to maintain cleanliness and orderliness.
• Empty trash receptacles and replace liners as needed.
• Greet guests with a warm and friendly demeanor and respond to any requests or inquiries promptly and courteously.
• Report any maintenance issues or guest concerns to the Housekeeping Supervisor or Executive Housekeeper for resolution.
• Ensure guest privacy and security by following established procedures for entering and servicing guest rooms.

Qualifications

• A high school diploma or equivalent.
• Previous experience in housekeeping or a related field preferred.
• Strong attention to detail and commitment to cleanliness and hygiene.
• Excellent time management and organizational skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Physical stamina and ability to perform repetitive tasks, including lifting, bending, and standing for extended periods.
• Availability to work flexible hours, including mornings, evenings, weekends, and holidays.