Room Attendant

About the Role

Responsible for cleaning and maintaining guest rooms according to company procedures, meeting or exceeding standards. The hotel operates 24/7, requiring flexibility in shift days, start times, and hours worked.

Responsibilities

• Stock housekeeping bag with cleaning supplies, equipment, and amenities.
• Follow knocking procedures when entering guest rooms.
• Clean assigned guest rooms and ensure amenities are stocked.
• Complete the entire housekeeping checklist.
• Mark clean rooms for supervisor inspection.
• Report damages or hazards (e.g., burned-out light bulbs, broken furniture) to the Housekeeping Coordinator or via Guestware.
• Secure guest room doors upon exiting.
• Keep corridors and service areas neat.
• Turn in lost and found items and guest room keys.
• Adhere to company policies, safety, and security procedures.
• Know and follow fire prevention and emergency procedures.
• Report unsafe conditions, accidents, injuries, near-misses, property damage, or loss to management.
• Maintain a neat, clean, and well-groomed appearance.
• Assist other housekeeping personnel as needed.

Qualifications

• Ability to bend, reach, stand, and walk for extended periods.
• Communicate effectively with guests and staff.
• Visually inspect rooms for cleanliness and left-behind items.
• Mark completed rooms on daily paperwork.
• Perform cleaning duties with agility.

Physical Demands

• Lift up to fifty (50) pounds.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room discounts
• Employee food and beverage discounts

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer.