Room Attendant

Position Summary

Under direct supervision of the Floor Supervisor, cleans rooms and halls in the Hotel.

Essential Duties & Responsibilities

• Replenishes supplies such as drinking glasses, towels, linens, amenities and writing supplies.
• Uses chemicals to clean and sanitize the bathroom, sinks, showers, toilets and floors.
• Moves furniture and hangs drapes.
• Sweeps, vacuums and scrubs guest room floors.
• Vacuums rugs, carpets, and upholstered furniture.
• Dusts furniture, washes walls, ceilings, woodwork, windows, door panels, and sills.
• Empties wastebaskets and cleans ashtrays.
• Replenishes bathroom amenities, replaces drinking glasses with clean and sanitized glasses and replaces light bulbs within bathroom and guest room.
• Strips and make beds, deep clean rooms and spot clean carpets.
• Cleans coffee maker, and coffee cups replenishes coffee and condiments and replaces coffee cups if broken or cracked.
• Informs supervisor of maintenance requests for any item(s) that need repair.
• Sanitizes telephone, TV remote and other items identified by upper management.
• Ensures security of guest rooms and privacy of guests.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required.

Minimum Qualifications

• High School Diploma or GED preferred.
• Six months experience in the Hotel Housekeeping preferred.
• Must be 18 years of age or older.
• No felony, theft or stealing convictions.
• Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.

Knowledge, Abilities, Skills & Certifications

• Knowledge of occupational hazards and applicable safety practices.
• Ability to communicate, read, and write clearly in basic English.
• Ability to demonstrate outstanding guest service at all times.
• Ability to maintain confidentiality.
• Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
• Ability to safely use cleaning products and safely operate cleaning equipment.
• Ability to understand and follow oral and written instruction.
• Ability to learn the methods of cleaning and caring for buildings and equipment.
• Ability to work as a team member in a structured working environment.
• Ability to work with timeliness and thoroughness.
• Ability to ensure safety and well being of guests.
• Ability to maintain knowledge of and comply with all departmental policies/service procedures/standards.
• Ability to work independently.
• Ability to continually seek improvement in results.
• Skill in the use of cleaning tools, chemicals, cleaners, and disinfectants.

Physical Demands

• Regularly required to stand for extended periods; use hands to finger, handle, or feel; reach with hands and arms; push and or pull a cart; flip mattresses; and talk or hear.
• Frequently required to walk.
• Occasionally required to sit, stoop, kneel, crouch, or crawl.
• Must occasionally lift and/or move up to 50 pounds.

Work Environment

• Work is generally performed in a Hotel setting with exposure to second-hand smoke and a high noise level.
• Job involves working with and around chemicals, dust and bio-hazards.
• Evening, graveyard, holiday and/or weekend work may be required.
• Extended hours and irregular shifts may be required.

This response is AI-generated, for reference only.