Room Attendant

About the role

Career advancement opportunities exist in a fast-paced, growth-oriented organization.

Benefits

• Competitive Salary
• Paid Time Off and Paid Holidays
• Career Growth
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company-paid life insurance and long term disability
• 401(k) retirement plan
• Travel Perks to Resort Locations
• Company Perks Program

What are you motivated by?

We are seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable. The ideal candidate will have excellent organizational skills, a strong work ethic.

What you're great at

• Enter and prepare room for cleaning.
• Perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures provided.
• Replenish guestroom and bath supplies.
• Perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required.
• Perform minor maintenance duties such as changing light bulbs, filters, etc.
• Anticipate guests needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
• Be familiar with resort services/features and local attractions/activities to assist guests' inquiries.
• Respond to and resolve guest calls, guest requests, and guest complaints.
• Maintain cleanliness, sanitation, and organization of assigned work areas.
• Update the status of rooms cleaned on the assignment sheet.
• Return and restock the cart at the end of the shift.
• Achieve and exceed guest satisfaction scores.
• Assist team members, being ready and available to lend a helping hand.
• All other duties as assigned.

Qualifications

• High School Diploma/GED
• Previous hotel-related experience
• Strong attention to detail and a high standard of cleanliness
• Ability to work in a fast-paced environment with accuracy