Room Attendant

Position Summary

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Essential Functions

• Must adhere to the company's Service culture - 4 Keys to creating guests for life
• Must participate in all resort required meetings and trainings
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag
• Thoroughly clean guestrooms according to standards
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up
• Remove all trash and dirty linen from guestrooms and patios
• Keep all hallways, public areas and closets clean, neat and vacuumed (if applicable)
• Restock housekeeping golf cart with cleaning supplies
• Replenish chemical bottles
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager
• Handle items for "Lost and Found" according to the standards
• Abide by all resort policies and safety rules
• Perform other duties as requested by management

Qualifications

• Experience in a resort or a related field preferred

Working Conditions and Schedule

• Flexible and long hours sometimes required including nights, weekends or holidays
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• Must be able to stand during entire shift
• Required to stand, walk, climb stairs; use hands to finger, handle or feel; reach with hands and arms; and stoop, kneel, and bend (fold, organize, scrub, etc.)
• May have exposure to chemicals