Jobs · Art & Creative · North Carolina

Rooftop Host - PT

Kimpton Hotels & Restaurants · Charlotte, NC · 4 days ago
Art & Creative$17/hrFull-time

What You'll Do

  • Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
  • Provide fair and consistent seating of guests.
  • Accurately handle paperwork, stock and tidy the host stand.
  • Receive incoming calls, accurately book reservations for guests.
  • Taking room service orders if applicable.
  • Check floor and tables for accuracy and cleanliness, assist in bussing tables.
  • Help servers by refilling beverages when needed.
  • Perform other restaurant and customer service related requests for guests.

What You Bring

  • Previous customer service or hospitality experience is preferred.
  • Able to prioritize multiple tasks in a dynamic environment.
  • Able to learn, retain, and present product, menu and allergy information to guests.
  • Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
  • Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests.
  • Food Handler Certification (if applicable).
  • Flexible schedule and are able to work weekends, nights, and holidays when needed.

About the Role

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

Responsibilities

  • Greet all restaurant guests, be knowledgeable about the area and provide information when asked.
  • Provide fair and consistent seating of guests.
  • Accurately handle paperwork, stock and tidy the host stand.
  • Receive incoming calls, accurately book reservations for guests.
  • Taking room service orders if applicable.
  • Check floor and tables for accuracy and cleanliness, assist in bussing tables.
  • Help servers by refilling beverages when needed.
  • Perform other restaurant and customer service related requests for guests.

Requirements

  • Previous customer service or hospitality experience is preferred.
  • Able to prioritize multiple tasks in a dynamic environment.
  • Able to learn, retain, and present product, menu and allergy information to guests.
  • Knowledge of or ability to learn the restaurant point-of-sale system and reservation system.
  • Excellent interpersonal communication skills, a real passion for hospitality, and you love crafting unique and memorable experiences for guests.
  • Food Handler Certification (if applicable).
  • Flexible schedule and are able to work weekends, nights, and holidays when needed.

Qualifications

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

Skills

  • Excellent interpersonal communication skills.
  • A real passion for hospitality.
  • The ability to craft unique and memorable experiences for guests.

Benefits

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

Pay

The hourly pay for this role is $17.00.

Schedule

Flexible schedule and are able to work weekends, nights, and holidays when needed.

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