Roll Off Supervisor in Manatee!

Essential Job Functions

• Directly responsible for the supervision of drivers and performance of daily operations.
• Greet drivers upon their arrival to the yard; ensure that pre and post trip inspections are conducted.
• Communicate to the driver's key service points, safety, and equipment issues while ensuring they are part of the Waste Pro team and understand the core values.
• Establish and maintain a clean, safe work environment and ensure compliance with company policies.
• Share driving techniques and ensure that employees adhere to and are knowledgeable of Waste Pro safety guidelines.
• Reinforce daily safe work practices and assist with the delivery of weekly safety meetings.
• Route all new service starts including obtaining work orders, scheduling deliveries of containers, and service days.
• Review productivity reports daily (yardage, tonnage, and hauls), reroute non-performing routes to maximize service calls while ensuring that labor costs are minimized.
• Schedule removal of cans on a timely basis when service is cancelled.
• Follow the routes to ensure that Waste Pro provides a Distinctively Different level of service to customers.
• Respond to dispatch calls or messages submitted via the Trac-Ez system. Talk with the driver(s) to clarify any unique service requirements and to make the driver aware of the situation for the next day service.
• Address all customer issues, complaints, and inquiries by speaking with the customer and/or driver.
• Address overloaded cans, renew contracts, or refer service changes to the sales representative if applicable.
• Interact with city, state, and municipalities to ensure customers are serviced in a timely manner.
• Perform route observations to ensure safety procedures are followed.
• Ensure corrals are in good condition, cans are sanitized, debris is picked up around the can, bins are placed and labeled properly, and gates are closed.
• Complete route observation reports and discuss observations with the driver including safety issues, customer calls, route cleanliness, and truck appearance.
• Identify training needs and review with the driver.
• Monitor driver's daily pre-trip inspection, address findings, and ensure the driver conducts proper inspections.
• Review all truck repair issues and address with the shop manager to ensure mechanical issues are fixed.
• Monitor driver time and attendance, completed route sheets, disposal tickets, and compliance with DOT hours of service and Waste Pro regulations.
• Complete accident and injury reports. Respond to vehicle accident investigations, workers' compensation, and property damage claims.
• Train and provide orientation for new employees.
• Conduct performance evaluations, monitor and track employee attendance, complete disciplinary actions, and attend meetings that apply positive leadership principles.
• Ensure front loaders are cleaned on a daily basis.
• Drive and assist on routes to cover shortages.
• Assist drivers who are behind the normal schedule as needed.

Work Environment

Normal setting for this job is: Outside supervising in the field.