ROI Medical Records Specialist

Responsibilities

• Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
• Answers phone calls concerning various ROI issues.
• Responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
• Responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
• Logs medical record requests into ROI On-Line database.
• Scans medical records into ROI On-Line database.
• Complies with site facility policies and regulations.
• Handles and records cash payments for requests at specified sites.
• Performs other duties as assigned.

Qualifications

• Demonstrates proficiency using computer applications.
• Has one or more years of experience entering data into computer systems.
• Has experience using the internet.
• Demonstrates the ability to work independently and meet production goals established by MRO.
• Has strong verbal communication skills and demonstrated success responding to customer inquiries.
• Demonstrates success working in an environment that requires attention to detail.
• Has a proven track record of dependability.
• High School Diploma/GED required.
• Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.
• Knowledge of medical terminology is a plus.
• Knowledge of HIPAA regulations is preferred.

Pay

Pay Range: USD $16.00 - USD $22.00 per year. Total Compensation includes base pay and may also include a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.