Rockwall Service - Customer Service Assistant - Part time

Job Summary

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the store to their vehicles.

Responsibilities

• Assists in unloading merchandise from baskets.
• Packages groceries; assists customers in transporting/unloading groceries to their vehicles.
• Assists customers in locating merchandise.
• Gathers baskets and picks up trash inside and outside the store.
• Maintains and stocks bag areas.
• Returns products to proper locations.
• Stocks and stages bags; stocks check‑stand supplies.
• Distributes Buddy bucks to registers and replaces anti‑fatigue mats.
• Performs Carts & Parts basket relocation and power‑washing basket relocation for department setup.
• Performs red basket fill‑up/retrieval.
• Cleans, mops, dusts, sweeps, and vacuums the check‑stand area, Return Center, and CCO area to maintain store cleanliness and safety.

Qualifications

• Ability to work in a fast‑paced environment.
• Ability to work with customers and stay attentive to their needs.
• Ability to maintain a high level of productivity and efficiency standards.
• Completion of Company Orientation and Basics of Safety training (upon hire).

Physical Demands & Working Conditions

Function in a fast‑paced retail environment performing detailed and precise tasks. Required physical activities include constantly reaching at waist and grasping; frequently standing and walking; occasionally reaching overhead, at shoulder, knee, floor, bending, stooping, squatting, crouching, kneeling, stair climbing, pivoting, twisting, pushing/pulling with arms, pinching, and performing fine motor movements. Employees may be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions. Must demonstrate the ability to lift 55 lb and manage loads up to 100 lb; if an item exceeds personal safe‑lifting limits, it must be broken down or assistance sought. Time spent on activities: constantly ≈ 5.5 + hours per 8‑hour day; frequently ≈ 2.5–5.5 hours; occasionally ≈ 0–2.5 hours. Reasonable accommodations may be made for individuals with disabilities.