Robson Ranch Bakery - Artisan Bread Expert - Full time

Responsibilities

• Assists customers with bakery products and purchases
• Uses suggestive selling techniques to meet customer needs and to build department sales
• Makes regular announcements to inform customers of freshly-baked products
• Expertly creates a variety of top quality breads from scratch, including artisan pan breads, natural fermented breads, and hearth breads (tasks include mixing, shaping, scoring, baking all products)
• Produces a variety of pan dulce pastries, according to visual training aids (VTAs)
• Executes production efficiently (using production planning tools); recommends adjustments based on actual movement performance
• Properly tops / finishes all baked goods to create a fresh and appetizing presentation
• Maintains product integrity through proper storing, handling, proofing, planning / breaking out of all baked goods
• Ensures quality control of all products before sending to sales floor
• Ensures cake product reaches the showcase and tables at the prescribed times
• Trains future Artisan Bread Experts, Bakers, and Fryers
• Performs Rep and Specialist duties as required

Customer Service

• Organizes back storage room, freezer, cooler, and production area
• Assists with inventory control, including loading, unloading, moving, and storing products

Food Service

• Performs duties in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs

Physical Demands & Working Conditions

• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills
• Sometimes be exposed to wet, cold, hot conditions, and loud noise
• Demonstrate the ability to lift up to 50 lbs
• Demonstrate the ability to manage in excess of 70 lbs

Qualifications & Key Requirements

• 3+ years of experience in Bakery specialization - Preferred
• 6+ months of experience in scratch mixing, shaping, and baking - Required
• Working knowledge of the use of baking equipment, including set-up, cleaning, operating, and maintenance - Required
• Knowledge of H-E-B systems (PC, symbol, scales, label machine) - Required
• Strong customer service skills - Required
• Communication and interpersonal skills - Required
• Reading and writing skills - Required

Licenses/Certifications

• Bake Works and Fry Works training - Required
• Completion of food sanitation and safety training - Required