Robotics Technician - SC

About the role

Transition Your Mechanical Expertise into the Future of Automation

Responsibilities

• Support the deployment, maintenance, and performance of Prime Robotics' automation systems at customer sites.
• Work closely with internal engineering teams and customers to ensure robotic systems operate at peak efficiency.
• Monitor robot fleets to ensure optimal performance and reliability.
• Diagnose and resolve electromechanical issues including motors, sensors, wiring, and control systems.
• Diagnose and resolve software issues within robotic systems and supporting infrastructure.
• Perform preventative maintenance and inspections on robotic systems.
• Identify and resolve automation issues quickly to minimize downtime for customers.
• Work directly with customers to resolve operational issues in warehouse environments.
• Assist the sales team by supporting on-site demonstrations of robotic systems.
• Document system performance data and generate technical reports.
• Provide feedback to engineering teams on product performance and improvement opportunities.
• Maintain spare parts inventory and document all system repairs.
• Administer Linux-based systems including Ubuntu environments, shell tools, and system interfaces.
• Use SQL queries and diagnostic tools to analyze system performance when required.

Requirements

• Strong electrical and mechanical troubleshooting skills.
• Experience using diagnostic tools (multimeters, wire strippers, crimpers, soldering irons).
• Hands-on mechanical repair experience with motors, actuators, and mechanical assemblies.
• Comfortable working with computer-based diagnostic software.
• Ability to analyze technical problems and develop practical solutions.
• Strong communication skills when working with customers and engineering teams.
• Highly detail-oriented with excellent documentation practices.
• Ability to work independently in fast-paced environments.
• Comfortable working in warehouse and shop environments.
• Ability to lift up to 50 lbs.
• Reliable transportation with a clean driving record.
• Willingness to travel to customer sites (up to 30%).

Qualifications

• Nice to have: PLC programming or controls engineering, Linux administration or scripting experience, Warehouse Management System (WMS) familiarity, Lithium battery maintenance experience, Basic networking knowledge, Database experience including MySQL queries.

Skills

• Electrical and mechanical troubleshooting skills.
• Diagnostic tools (multimeters, wire strippers, crimpers, soldering irons).
• Computer-based diagnostic software.
• Analyzing technical problems and developing practical solutions.
• Communication skills when working with customers and engineering teams.
• Detail-oriented with excellent documentation practices.
• Independent work in fast-paced environments.
• Warehouse and shop environments.
• Linux-based systems including Ubuntu environments, shell tools, and system interfaces.
• SQL queries and diagnostic tools.

Benefits

• Employer-subsidized medical, dental, and vision insurance plans.
• Dedicated vacation and sick leave.
• Invaluable hands-on experience with cutting-edge robotics technology.
• A collaborative culture where innovation thrives.
• The excitement of contributing to transformative technology in a fast-growing industry.