Robotics & Automation Project Engineer

About the role

As Controls & Automation Engineer, you will own advanced technical support and the long-term reliability of deployed robotic systems. You will operate at the intersection of troubleshooting, system optimization, and product improvement, ensuring automation systems perform consistently in demanding production environments. This role blends reactive support with proactive engineering.

• Diagnose and resolve complex automation failures to minimize production downtime
• Design and implement preventative and predictive strategies that improve system reliability
• Lead system-level continuous improvement initiatives, including hardware and software upgrades
• Analyze production data and diagnostic trends to identify systemic performance gaps
• Provide remote support by responding to service tickets, guiding troubleshooting efforts, and triaging issues to onsite teams when required
• Support field service activities within your local region for both reactive and preventative maintenance
• Partner with Product, Deployment, and Engineering teams to standardize equipment configurations and improve system repeatability
• Maintain system documentation, including procedures, maintenance logs, and change-control records
• Serve as the escalation point for complex technical issues across the fleet
• Mentor field technicians and engineers on troubleshooting and system health best practices
• Ensure compliance with safety standards, internal quality requirements, and relevant industry regulations
• Collaborate with vendors to improve parts availability, diagnostic capabilities, and technical support

Qualifications

• 5+ years of experience in manufacturing automation or industrial robotics environments
• Strong proficiency programming PLCs, robots, and industrial control systems
• Solid understanding of robotic systems, motion systems, and automated manufacturing equipment
• Hands-on experience diagnosing mechanical, electrical, and control system failures
• Experience working in uptime-critical manufacturing environments
• Strong problem-solving skills and a structured troubleshooting methodology
• Clear written and verbal communication skills
• Ability to work independently while collaborating cross-functionally
• Willingness to travel up to 50% based on business needs

What makes you a great fit

• Experience in high-volume manufacturing environments
• Experience standardizing automation systems across multiple deployed sites
• Exposure to data-driven maintenance or predictive monitoring tools