Robot Field Technician
About Service Robot Co.
Based in Buffalo, New York, Service Robot Co. helps businesses across all 50 states choose, deploy and maintain commercial robots, with 24/7 support. We supply all types of robots for all types of automation. We handle site assessments, robot selection, installation, system integration and team training. Purchase, financing and rental options are available, backed by ongoing maintenance and repairs. One partner from your first consultation through everyday operation.
Responsibilities
- Visit customer sites to install, maintain, and repair commercial robots.
- Work on site with support from a remote specialist.
- Install robots and check that they work correctly.
- Find and fix mechanical, electrical, and software problems.
- Carry out scheduled maintenance.
- Explain the problem and the repair to the customer.
- Record each visit with photos, job notes, and customer sign‑off.
- Keep tools and spare parts ready.
- Follow site and equipment safety procedures.
Requirements
- Practical experience fixing or maintaining equipment.
- Field service, appliance repair, low‑voltage work, and facilities maintenance are useful backgrounds.
- Reliability, clear communication, and accurate job records.
- Willingness to ask for help and report mistakes.
- Availability to drive to customer sites, work in different weather conditions, and lift equipment weighing up to 50 lbs.
- Previous robotics experience is not required.
Qualifications
You will complete an online course through our Service Robot Co. Academy, followed by in‑person training and the industry certifications needed for this role. The Academy is certificate training that we subsidize. Your first job is paid, with a specialist supporting you remotely.
Pay
$25 to $55 per hour; contract position paid per work order.