Road Service Manager

About the role

This is a leadership seat that still pays like a top producer. Base pay is $35–$45/hr on a standard 50-hour week, and commissions added on top of that. A road service manager who works hard and leads well clears $130,000–$150,000+ a year. You lead the crew, you still turn wrenches, and your paycheck reflects both.

Responsibilities

• Be the first point of contact for your road service techs — daily operations, questions, and issues
• Lead by example. Your own diagnostics, repairs, documentation, and professionalism set the bar for the team
• Mentor and train your techs — bring new hires up to speed and push your veterans to get better
• Provision and manage equipment — make sure your team has the trucks, tools, and parts they need to produce
• Ensure your techs complete DVIRs, follow procedures, and meet company and DOT standards
• Give your people direct feedback, and escalate persistent performance issues to management
• Communicate proactively with dispatch, parts, and leadership — flag staffing, scheduling, and equipment problems early, with a recommended fix
• Perform emergency roadside repairs, service, and diagnostics on diesel vehicles and equipment
• Brake work, electrical, tire R&I, engine and powertrain repairs, AC and emission systems
• Advanced troubleshooting and diagnostics
• Process customer payments and resolve issues swiftly, calmly, and professionally
• Keep documentation, receipts, and invoices tight and submitted on time
• Keep your truck clean, presentable, and road-ready

Requirements

• Proven diesel/heavy-duty repair skill — you can run any call you'd assign to your team
• Leadership experience or clear leadership readiness — you've trained, mentored, or run a crew
• High school diploma or GED, plus diesel engine repair training/certification
• Advanced knowledge of gas and diesel engines, electrical systems, and diagnostics; proficiency with diesel diagnostic software
• A valid driver's license and current DOT Medical Card

Qualifications

• Sharp problem-solving, strong communication, and the work ethic to lead from the front

Skills

• Strong leadership and mentoring skills
• Proven ability to perform complex repairs and diagnostics on diesel vehicles and equipment
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team

Benefits

• Base pay $35–$45/hr on a standard 50-hour week
• Commission after hours and on weekends — realistic total earnings of $130,000–$150,000/yr
• Medical, dental, and vision plans
• Life and disability coverage
• AFLAC plans
• 401(k)
• Paid time off and holidays
• A growing company where leaders move up

Pay

Base pay $35–$45/hr on a standard 50-hour week

Schedule

Full-time · Work Location: In person