RN, Specialty Services

About the role

Inspired by Yale's mission to contribute to a better tomorrow, we invite you to join our dynamic community. Yale Health, established in 1971, provides comprehensive health services to its diverse membership, including students, staff, faculty, and their families.

Responsibilities

• Supports the specialty care team by assuming responsibility for and coordinating all facets of nursing support members and their families.
• Clinical judgment and decision making in accordance with clinical practice guidelines and protocols and clinician orders, including follow up, preventative health, maintenance, teaching and education.
• Assume responsibility for evaluation and disposition of scheduled patients as well as same day-walk-in patients.
• Provide direct patient care to multi-specialty ambulatory clinics. Assist clinicians and support patients in a fast-paced outpatient setting.
• Prepare equipment, supplies and medications as indicated.
• Provide triage, assessment and nursing care for all patients in Specialty Services. Respond to clinical emergency situations and perform well under high stress high volume environment.
• Absorb and assist with office-based surgical procedures, biopsies and treatments.
• Conduct results follow-up calls, respond to patient phone and electronic messages, provide patient education, conduct nursing visits, collaborate with clinicians and coordinate patient care.
• Administer medications and treatments as ordered by Specialty clinician.
• Triage and review Specialty referrals; coordinate appropriate and timely care for patients.
• Document all patient encounters, including patient teaching, self-care advice and coordination of health services, as indicated.
• Perform audits of documentation, when indicated.
• Maintain a safe, clean patient care environment in accordance with Yale Health policies.

Requirements

• Superior oral, verbal and written communication skills.
• Ability to perform well in a fast-paced, stressful patient care setting.
• Excellent organizational skills with the ability to prioritize and multi-task efficiently.
• Computer skills/ability.
• Consistently exhibits professionalism.
• Works well as part of a team.
• Conflict resolution skills, and the ability to apply them to promote service recovery and resolve interpersonal communications with team members.
• Excellent attendance, punctuality, and reliability as supported by references.

Qualifications

• Bachelor's Degree in Nursing.
• Licensure as Registered Nurse in the State of Connecticut or Connecticut license eligible.

Skills

• Experience with clinical healthcare documentation systems/electronic medical record (EMR).
• Experience working in an ambulatory care setting.
• 2 years of Medical/Surgical and/or Multi-Specialty Nursing care experience.
• Experience with clinical and/or telephone triage.
• Charge nurse experience, or experience in a nursing leadership role.

Benefits

We offer a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

$65,000.00 - $101,000.00 annually.

Schedule

Full-time, 37.50 hours per week. Generally Monday through Friday, 9:00 am – 5:30 pm. Early mornings, evenings, weekends, holidays/recess may also be required.

Background Check

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check.

Health Requirements

This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.