RN Process Training Coordinator

This role reports to the Director of Clinic Operations and is responsible for assisting with programs and processes related to clinic workflows, continuous quality improvement, patient clinical outcomes, and being an electronic medical record superuser and trainer for all primary and specialty departments of the clinic. The RN Clinic Process/Training Coordinator will work alongside an LPN Process/Training Coordinator and collaboratively with clinic leaders to support standardization, improve and implement workflows, support change management, and on-board new staff, specifically RNs. This role supports organizational goals by actively working with clinic leadership and providers on the development, implementation, and evaluation of departmental goals, initiatives, policies, and procedures.

Responsibilities

• Actively participates in and assists with monitoring and maintaining patient flow throughout the clinic; provides feedback and suggestions for improvement to clinic leadership and collaborates on action plans.
• Facilitates and leads RN initial orientation and onboarding of new employees; enters requests for access.
• Performs daily rounding in units and attends morning huddles with staff in manager’s absence to ensure efficient patient and staff workflows.
• Identifies opportunities for performance improvement and provides feedback for development of solutions to nursing leadership.
• Ensures clinic processes align with The Joint Commission standards and trains staff to follow them.
• Oversees the clinic’s Ambulatory Care Composite quality program and related work.
• Oversees and actively participates in nurse skills training program for all clinic nurses, collaborating with LPN Process & Training Coordinator on planning and presentation.
• Promotes change in a positive environment and assists in resolution of patient complaints.
• Participates in regularly scheduled department meetings and other facility meetings as directed by supervisor.
• Oversees Minnesota Free Vaccine (MFV) program for the clinic, acts as Grand Itasca Clinic’s MIIC administrator, and supports the clinic’s role in Minnesota’s Cancer Screening Program (SAGE).
• Tracks nursing certification status and ensures staff are up to date to avoid lapse in work.
• Collaborates with Grand Itasca Hospital Employee Education RN on training tactics and plans.
• Performs clinic and performance audits.
• Supports nursing staff as needed.

Requirements

• Current RN nursing licensure in the state of Minnesota.
• Minimum of 1-year leadership/supervisory experience preferred.
• Minimum of 1-year of training experience, precepting, or project/process implementation required.
• Current BLS certification or ability to complete within two months of employment.
• Minimum of three years of nursing experience required; ambulatory experience in a health care setting preferred.

Skills

• Demonstrated ability to manage multiple priorities and organize workload, including critical thinking, delegation, and problem-solving.
• Ability to work efficiently, accurately, and maintain positive working relationships.
• Demonstrated ability to remain calm and provide direction in stressful, fast-paced, or emergency situations.
• Demonstrated ability to analyze processes and problem-solve barriers to efficiency.
• Respectful, effective communication skills with staff, physicians, patients, families, and all internal and external customers.
• Strong written and oral communication skills.
• Proficiency with software supporting electronic medical records, immunizations, and Microsoft programs.

Benefits

Grand Itasca Clinic & Hospital offers a generous benefits package including:

• Medical, dental, and vision insurance
• Life insurance
• Short- and long-term disability
• Paid time off (PTO) and a short-term disability bank
• Retirement plan
• Tuition reimbursement
• Early access to earned wages
• Voluntary insurance options
• Resources to support financial and personal well-being

Pay

The posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, the organization values pay equity and considers internal equity when making offers. Hiring at the maximum of the range is not typical.

Schedule

Part-time, 0.6 FTE (48 hours per pay period).