RN, LSW, LISW, Care Manager - Mansfield, OH

Careforth is a pioneer in the caregiving space, supporting family caregivers across the United States to confidently care for their loved ones at home. Through in-person home visits, remote coaching, and a proprietary digital collaboration app, we provide caregivers with support, guidance, confidence, and connection to resources. The caregivers and families we support stay with Careforth for many years, building lasting relationships.

About the Role

The Registered Nurse (RN) Care Manager or Licensed Social Worker (LSW/LISW) Care Manager works collaboratively as part of a care management team to onboard new families and provide ongoing support to caregivers. This role assesses consumer and caregiver needs, evaluates eligibility for service, and guides families through service activation. The Nurse or Social Worker establishes a person-centric plan of care, conducts orientation to Careforth’s digital platform, and performs regularly scheduled home visits in Mansfield, OH. For an assigned caseload, this position coaches, advocates, and educates caregivers to assist with the daily health and well-being of their care recipients.

Responsibilities

• Manages the enrollment process of prospective families and educates them on qualifications as it relates to the consumer, caregiver, and home; assesses consumer and caregiver eligibility for services
• Helps guide consumers with applications for Medicaid, waiver programs, and other state benefits
• Conducts initial in-person clinical assessments and coordinates service activation, ensuring all required forms and standard procedures are followed
• Assists with orientation training for each caregiver to facilitate proper onboarding to Careforth’s HIPAA-secure technology platform; ensures caregiver understands how to submit electronic daily communications
• Works collaboratively to develop each member’s plan of care and reviews it on an ongoing basis
• Provides ongoing coaching to drive effective utilization of established best practices, encourage caregiver education, and connect families to community resources
• Reviews caregiver notes daily and appropriately addresses changes in the consumer’s condition or environment
• Completes documentation corresponding with each on-site visit or encounter
• Monitors the health status of all members to ensure needs and programmatic requirements are properly delivered (e.g., incident management)
• Collaborates and communicates regularly with clinical team, agency and support services, primary care physician, and other medical providers to ensure timely and appropriate delivery of consumer services
• Ensures continuous compliance with all regulatory and accreditation agency standards as well as company policies and procedures
• Plans and implements discharges and transitions from the program
• Performs other duties as assigned

Requirements

• Active Registered Nurse (RN) License and/or Licensed Social Worker (LSW/LISW) in the state of Ohio
• Minimum two (2) years of recent clinical experience in direct care of elders or adults with disabilities
• Ability and flexibility to travel (usually by car) within assigned geographic area; valid driver’s license and car insurance required
• Experience in case management, care planning, and assessment for cases including eldercare, people with disabilities, and other complex medical needs in a healthcare setting
• Ability to work in a fast-paced environment meeting department goals and KPIs
• Self-motivated with a results-driven approach and ability to influence others
• Tech-savvy with the ability to teach others; proficient in common software and web-based applications (e.g., Case Management Systems, MS Office)
• Additional state-specific qualifications may be required

Benefits

At Careforth, your well-being matters. Benefits include flexible schedules, a remote-first culture, and a nationally recognized wellness program. Learn more about how we invest in you: https://careforth.com/careers/#benefits.

Pay

The pay range for this position is $68,700 - $84,200. The actual wage offered may vary based on budget, candidate experience, knowledge, skills, qualifications, and geographic location. Must reside in the state of Ohio and within 60 miles of Mansfield, OH.