RN Clinical Supervisor
Broadway Home Care NC LLC · Raleigh, NC · Today
HealthcareFull-time
About The Role
Broadway Home Care is seeking an experienced RN Clinical Supervisor to lead the clinical and operational functions of our Raleigh office. This is a hands-on leadership role for a nurse who thrives in a fast-paced home care environment and wants full ownership over how a care team runs — from the moment a referral comes in through ongoing client and caregiver management. You'll be the clinical and operational backbone of the agency, working closely with our referral coordinator, care team, and administrative staff to ensure every client receives timely, well-coordinated, compliant care.
What You'll Do
- Oversight of referral management and intake, working closely with the Referral Coordinator to ensure timely response and smooth onboarding of new clients
- Verification of insurance eligibility and management of the authorization process for client services
- Coordination and oversight of client scheduling, ensuring caregiver assignments align with client needs and authorized hours
- Conducting RN field visits for client admissions and periodic reassessments
- Directly managing and supporting the CNA/PCA caregiver team, including scheduling oversight, performance, and day-to-day support
- Leading orientation and onboarding for all new hires, ensuring staff are properly trained and compliant from day one
- Monitoring and maintaining employee compliance (certifications, training, required documentation, and regulatory requirements)
- Overseeing agency paperwork and documentation to ensure accuracy, completeness, and compliance with state and payer requirements
- Managing day-to-day workflow across departments for the office
- Participation in the on-call rotation to support clients and caregivers outside of normal business hours
What We're Looking For
- Active, unrestricted RN license in North Carolina
- Prior experience in home health or home care required; supervisory or leadership experience strongly preferred
- Working knowledge of client authorizations, care plan development, and home care compliance requirements
- Strong organizational skills and the ability to manage multiple priorities across clinical and administrative functions
- Comfortable working independently and taking ownership of office operations
- Excellent communication skills and the ability to build strong relationships with clients, families, caregivers, and referral sources
- Reliable transportation for field visits within the Raleigh area
What We Offer
- Competitive compensation based on experience
- Meaningful leadership role with real autonomy and impact
- Supportive corporate team available for guidance on higher-level issues
- Opportunity to shape and build processes in a growing home care agency