RN Clinical Liaison
Gentiva · Jacksonville, FL · 3 wk ago
HealthcareFull-time
- Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
- Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
- Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion
- Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
- Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs
- Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
- Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services
About You
Education: Licensed Nurse with three to five years of hospice experience required. BSN with five or more years of hospice experience preferred.
Experience: Minimum of three years of hospice experience required. Prior experience as a discharge planner, case manager, or educator preferred.
Licenses and Certifications:
- Current RN license to practice nursing in the state of employment
- CPR certification
- Valid driver's license and automobile insurance
Skills and Knowledge:
- Strong knowledge of hospice care and the unique needs of patients and families
- Familiarity with community resources and referral networks
- Excellent patient assessment and documentation skills
- Ability to supervise staff, coordinate services, and manage programs effectively
- Strong communication and interpersonal skills with sensitivity to diverse backgrounds
Personal Qualities:
- Compassion and sensitivity to the needs of terminally ill patients and their families
- Flexibility to manage a variety of tasks and shifting priorities
- Professional maturity, collaboration, and tact in working with interdisciplinary teams
- Ability to influence and educate referral sources, patients, and families
- Demonstrated commitment to patient advocacy and quality care
We Offer
Benefits for all associates (Full-Time, Part-Time & Per Diem):
- Competitive Pay
- 401(k) with Company Match
- Career Advancement Opportunities
- National & Local Recognition Programs
- Teammate Assistance Fund
Additional Full-Time Benefits:
- Medical, Dental, Vision Insurance
- Mileage Reimbursement or Fleet Vehicle Program
- Generous Paid Time Off + 7 Paid Holidays
- Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
- Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
- Free Continuing Education Units (CEUs)
- Company-paid Life & Long-Term Disability Insurance
- Voluntary Benefits (Pet, Critical Illness, Accident, LTC)