RN Clinical Coordinator - Behavioral Health

As a community-based hospital, Humboldt Park Health reinvests back into the community through programs to serve the poor and uninsured, manage chronic conditions like diabetes, provide health education, and promote initiatives and outreach for the elderly. From its start in 1894, Humboldt Park Health has been deeply committed to serving the Humboldt Park community. The hospital is a 200-bed, acute care facility providing patient-centered healthcare focused on quality of care, ranging from everyday care to treatment for critical needs.

About the role

Join a compassionate, team-oriented environment dedicated to caring for both patients and staff. This role provides clinical and operational support to the Behavioral Health Nurse Manager and Director to maintain safe, effective, and regulatory-compliant patient care and unit practices.

Responsibilities

• Provide clinical and operational support to the Behavioral Health Nurse Manager and Director in maintaining safe, effective, and regulatory-compliant patient care and unit practices.
• Support frontline nursing and mental health staff by providing clinical guidance, reinforcing established workflows, and serving as a resource for questions related to patient care, documentation, safety, and behavioral health practices.
• Promote a safe, therapeutic, recovery-focused environment consistent with Behavioral Health standards and trauma-informed care principles.
• Conduct routine clinical and documentation audits, including patient records, nursing assessments, medication documentation, treatment plans, observation documentation, suicide precautions, and other high-risk patient records.
• Monitor restraint and seclusion documentation and compliance, identifying gaps and escalating concerns to the Nurse Manager for follow-up.
• Audit compliance with patient safety practices, including observation requirements, suicide precautions, rounding, falls prevention, patient identification, medication safety, and other Behavioral Health safety measures.
• Support regulatory and survey readiness by routinely reviewing unit practices and documentation for compliance with applicable hospital standards and regulatory requirements, including Joint Commission, CMS, and IDPH expectations.
• Assist with quality improvement initiatives through data collection, validation, trend identification, and follow-up related to Behavioral Health quality metrics.
• Support the Behavioral Health quality dashboard by assisting with data collection, monitoring trends, identifying areas of opportunity, and communicating findings to the Nurse Manager.
• Provide education to frontline staff related to identified clinical, documentation, safety, and regulatory gaps, in collaboration with the Nurse Manager and Educator.
• Assist with the development and implementation of unit-based education, competency activities, case studies, and quality improvement initiatives.
• Participate in interdisciplinary collaboration with providers, social work, therapy, case management, quality, and other departments to support safe and coordinated patient care.
• Assist with patient and family concerns by addressing clinical concerns within the scope of the role and escalating unresolved concerns to the Nurse Manager or appropriate leader.
• Round on the Behavioral Health units to identify environmental, clinical, safety, documentation, and workflow concerns and communicate identified opportunities to the Nurse Manager.
• Support implementation of policies, procedures, and evidence-based practices and assist with monitoring staff adherence to established standards.
• Assist with onboarding and orientation of newly hired Behavioral Health nurses and support staff by serving as a clinical resource and reinforcing unit expectations.
• Identify trends in clinical practice, documentation, safety events, and staff education needs and collaborate with the Nurse Manager to develop appropriate interventions.
• Participate in safety event reviews, root cause analyses, and performance improvement activities as assigned.
• Maintain appropriate professional boundaries and escalate employee performance, conduct, attendance, staffing, and disciplinary concerns to the Nurse Manager rather than independently managing corrective action.
• Perform other related duties as assigned by the Behavioral Health Nurse Manager or Director of Nursing.

Role Boundaries

The Clinical Coordinator functions in a supportive and coordinating capacity. Final accountability for departmental operations, staffing, scheduling, employee performance management, disciplinary action, and overall nursing leadership remains with the Nurse Manager/Director of Nursing. The Clinical Coordinator is expected to identify, communicate, coordinate, and follow up on opportunities for improvement, while escalating matters requiring managerial authority to the appropriate leader.

Requirements

• Previous behavioral health experience
• Associate’s Degree in Nursing; BSN preferred
• Current IL RN licensure required
• BLS required
• ACLS required
• CPI required within 6 months of hire date

Benefits

Full-time employees may be eligible for the following benefits:

• Comprehensive health coverage including medical, dental, and vision
• Employer-paid Life and AD&D Insurance
• Flexible Spending Account (FSA) options
• 403(b) retirement plan with employer match
• Paid Time Off (PTO) that increases with years of service
• Education reimbursement, subject to eligibility
• Employee wellness programs
• Additional voluntary benefits

Schedule

This is a full-time position expected to work 12:00pm to 8:30pm or 1:00pm to 9:30pm Monday through Friday, with every other weekend required.